Philippines Jobs

Chat Support Agent | Up to 22K Jobs at Metacom Careers-International in Santa Rosa City, Laguna

Metacom Careers-International company logo
Published 1 year ago

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Metacom Careers-International is currently seeking applicants for the position of Chat Support Agent | Up to 22K in the Laguna area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Metacom Careers-International operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Metacom Careers-International
Position:Chat Support Agent | Up to 22K
Region:Laguna, Santa Rosa City - Laguna
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We at Metacom are continuously looking for candidates for our team. We have the following accounts available:

  1. Travel
  2. Sales
  3. Healthcare
  4. Financial
  5. Collections
  6. Telco

Job Responsibilities:

  • Communicates with customers via phone or written correspondence to address concerns.
  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Matches customers’ demands to clients’ products, solutions, and services.
  • Uses negotiation and influencing skills to overcome objections and gain customer buy-in.
  • Communicates specific information to internal and external clients, and shares knowledge with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities for growth and promotion within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive salary.
  • 13th month pay.
  • HMO with 3 free beneficiaries on day one.
  • 20% ND Maternity/Paternity Leave.
  • Opportunity for rapid career growth for top performers.
  • Retirement/Life Insurance for qualified staff.
  • Work-life balance processes and programs.

Job Type: Full-time

Salary: Up to Php22,00.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Shift system

Supplemental Pay Types:

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Call Center: 1 year (Required)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Laguna
City Santa Rosa City
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Job Application Information

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Company Information

Metacom Careers-International

Metacom Careers-International is a leading outsourcing company in the Philippines that specializes in providing comprehensive BPO solutions to global clients. With a strong commitment to excellence, Metacom Careers-International offers a wide range of career opportunities for individuals looking to grow professionally in a dynamic work environment. The company’s dedication to employee development, cutting-edge technology, and customer satisfaction sets it apart in the industry. Join Metacom Careers-International today and embark on a rewarding career journey.