Philippines Jobs

Chat Support Back Office Jobs at Caldwell HR in Makati, Metro Manila

Caldwell HR company logo
Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Caldwell HR is thrilled to announce job openings for the position of Chat Support Back Office in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Caldwell HR, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Caldwell HR.

Job Information

Company:Caldwell HR
Position:Chat Support Back Office
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco accounts. Non-Voice Account available, Dayshift, Voice positions.

Jobs Responsibilities:

  • Communicate with customers via phone or written correspondence to address concerns.
  • Resolve customer issues promptly, aiming for first-call resolution.
  • Match customers’ needs with clients’ products/services.
  • Utilize negotiation skills to overcome objections and gain customer buy-in.
  • Effectively communicate information to clients and colleagues.

What Do We Offer?

  • Positive and professional work environment.
  • Rewarding career growth opportunities.
  • Performance incentives, employee benefits, and competitive salary.
  • 13th Month Pay, HMO, Maternity/Paternity Leave, and more.

Apply Now: Full-time position, Salary: Php20,00.00 – Php28,00.00 per month.

Benefits:

  • Additional leave, health/life insurance, paid training, and more.

Schedule:

  • 8-hour shifts.

Supplemental pay types:

  • 13th-month salary, bonuses, commissions, and more.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell HR

Caldwell HR is a prominent human resources company based in the Philippines, specializing in providing top-notch HR solutions for businesses of all sizes. With a strong focus on recruitment, training, and consultancy services, Caldwell HR helps organizations optimize their workforce and achieve their business goals. The company is known for its dedication to delivering personalized and professional HR solutions tailored to meet the specific needs of each client.