Philippines Jobs

Chat Support Back Office | Easy Account Jobs at Caldwell HR in Alabang, Metro Manila

Caldwell HR company logo
Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Caldwell HR is currently accepting applications for the position of Chat Support Back Office | Easy Account in the Alabang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Caldwell HR operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Caldwell HR
Position:Chat Support Back Office | Easy Account
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco accounts, Non-Voice Account, Dayshift, Voice.

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address concerns.
  • Resolve customer issues on the first call/contact whenever possible.
  • Match customers’ demands with clients’ products and services.
  • Utilize negotiation skills to overcome objections and gain customer buy-in.
  • Communicate pertinent information to internal/external clients and share knowledge with colleagues.

What Do We Offer?

  • Open, friendly, and professional work environment.
  • Rewarding career growth opportunities.
  • Performance incentives, employee perks, competitive salary.
  • 13th Month Pay, HMO with 3 free beneficiaries from day one.
  • Opportunity for rapid career growth, retirement/life insurance, work-life balance programs.

APPLY NOW

Job Types: Full-time, Permanent

Pay: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave, company events, health & life insurance.
  • Free parking, on-site parking, promotion opportunities.
  • Paid toll fees, training, pay raise, promotion to permanent employee.

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary, bonus pay, commission pay, overtime pay, performance & quarterly bonus, yearly bonus.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Alabang
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Job Application Information

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Company Information

Caldwell HR

Caldwell HR is a prominent human resources company based in the Philippines, specializing in providing top-notch HR solutions for businesses of all sizes. With a strong focus on recruitment, training, and consultancy services, Caldwell HR helps organizations optimize their workforce and achieve their business goals. The company is known for its dedication to delivering personalized and professional HR solutions tailored to meet the specific needs of each client.