Philippines Jobs

Chat Support (Content Moderator) Jobs at CSR Accounts – Best for Newbies | Easy Accounts in Makati, Metro Manila

CSR Accounts - Best for Newbies | Easy Accounts company logo
Published 10 months ago

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CSR Accounts - Best for Newbies | Easy Accounts is currently accepting applications for the position of Chat Support (Content Moderator) in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

CSR Accounts - Best for Newbies | Easy Accounts operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:CSR Accounts – Best for Newbies | Easy Accounts
Position:Chat Support (Content Moderator)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

A Chat Support (Content Moderator) is responsible for monitoring and moderating chat conversations to ensure compliance with company policies and guidelines. The primary role is to review and filter user-generated content to maintain a safe and appropriate environment for users.

Key responsibilities:

  • Monitor live chat conversations to identify and remove any inappropriate or offensive content in real-time.
  • Review and analyze chat logs to identify patterns or potential issues.
  • Respond to user queries and provide support in a friendly and professional manner.
  • Enforce community guidelines and policies to maintain a positive user experience.
  • Collaborate with cross-functional teams to address customer-related issues.

Requirements:

  • Excellent verbal and written communication skills in English.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and good analytical skills.
  • Ability to remain calm and composed while handling escalated situations.
  • Previous experience in customer service or content moderation is preferred.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Unit 8, CSQ CPA ACCOUNTING & AUDITING SERVICES PHILIPPINES, Cityland Pasong Tamo Tower, 2210 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
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Company Information

CSR Accounts – Best for Newbies | Easy Accounts

CSR Accounts is a leading company in the Philippines that specializes in providing excellent Customer Service Representative (CSR) positions for beginners. With their extensive training and easy-to-handle accounts, they create a nurturing environment for newcomers to gain valuable experience and develop essential skills in the field of customer service. CSR Accounts is committed to helping newbies excel in their careers by offering a supportive work culture, competitive remuneration, and growth opportunities. Join CSR Accounts today and kickstart your career in customer service on the right foot!