Chat Support Representative Jobs at Fortune Pay Fintech Inc in Taguig, Metro Manila
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Fortune Pay Fintech Inc is currently accepting applications for the position of Chat Support Representative in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Fortune Pay Fintech Inc operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Fortune Pay Fintech Inc |
| Position: | Chat Support Representative |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
- Build relationships with key employees among customers.
- Attract potential customers by responding to product and service queries and offering information about our products and services.
- Deliver customers with product and service information and resolve product and service concerns.
- Open customer accounts by recording account information.
- Maintain customer records by updating account information.
- Act as point of contact for complaints and escalate issues as appropriate.
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Offer recommendations on potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed.
Job Type: Full-time
Salary: Php16,00.00 – Php18,00.00 per month
Benefits:
- Company events
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Day shift
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Performance bonus
Education:
- Bachelor’s (Preferred)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
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