Philippines Jobs

Claims and Repairs Case Manager Jobs at Satellite Office in National Capital Region, Philippines

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Published 11 months ago

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Satellite Office is currently accepting applications for the position of Claims and Repairs Case Manager in the National Capital Region area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Satellite Office operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Satellite Office
Position:Claims and Repairs Case Manager
Region:National Capital Region - Philippines, Philippines
Education:Confidential
Job Type:Full-time

Job Description

National Capital Region

Description

As a part of the team, you will:

  • Deliver exceptional experiences and service to members (being empathetic, helpful, adaptable, energetic, fun, and showing initiative). Examples include:
✔ Regular interaction with our members via email and phone, reflecting our company values
✔ Receiving and responding to feedback from members at different stages of their user experience
  • Provide operational, administrative, and strategic support to the Sydney-based damage team
  • Deliver prompt and easily understandable direction to external stakeholders. E.g. smash repairers, insurance companies and assessors
  • Investigate photographic evidence to determine liability of damages
  • Maintain a clear and concise notation for quick reporting to Sydney damage team
  • Contribute to the development of systems and train others on how to interact with our members
  • Create processes and protocols to ensure best practice is followed in any given damage case
What you’ll need to be successful:
  • At least 2 years experience managing multi-claims, end-to-end insurance processes
  • Excellent written & verbal communication skills
  • Excellent resilience when dealing with distraught customers
  • A strong sense of teamwork but also have the ability to work independently
  • Amenable to work on rotating shifts

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Philippines
City National Capital Region
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Company Information

Satellite Office

Satellite Office is a leading outsourcing company based in the Philippines. With our comprehensive range of services, state-of-the-art infrastructure, and highly-skilled workforce, we deliver excellent offshore solutions to global businesses. Our expertise in customer service, IT support, digital marketing, and back-office operations enables us to support clients in various industries. We prioritize efficiency, quality, and data security, ensuring our partners receive the best possible results. Choose Satellite Office as your strategic partner to leverage the benefits of outsourcing and scale your business effectively in the Philippines.