Philippines Jobs

Client Care Analyst, Global Client Resolution Jobs at Visa in Pasay, Metro Manila

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Published 9 months ago

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Visa is currently accepting applications for the position of Client Care Analyst, Global Client Resolution in the Pasay area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Visa operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Visa
Position:Client Care Analyst, Global Client Resolution
Job Location Type:Hybrid
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and detail-oriented individual to fill the position of Client Care Analyst in our Global Client Resolution department.

The Client Care Analyst will be responsible for providing exceptional customer service and support to our global clients. They will serve as the main point of contact for client inquiries, concerns, and issues, ensuring timely and effective resolution.

Key responsibilities include:

  • Managing client inquiries and resolving issues to achieve client satisfaction
  • Collaborating with internal teams to investigate and address client concerns
  • Documenting client interactions and updating client profiles
  • Proactively identifying areas for improvement in client care processes

The ideal candidate should possess strong communication and problem-solving skills, as well as a customer-focused mindset. Previous experience in a client-facing role and knowledge of customer relationship management systems are preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasay
Full Address Visa Philippines Business Processing Center Corp, Unit 1501 Five E-Com Center, Mall of Asia Complex, Pacific Dr, Pasay, 1300 Kalakhang Maynila, Philippines
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Company Information

Visa

Visa, a global payments technology company, has a strong presence in the Philippines. With a commitment to providing secure, convenient, and reliable payment solutions, Visa has revolutionized the way people make transactions in the country. Whether it’s shopping, dining, or traveling, Visa’s trusted network ensures seamless and hassle-free payments for both consumers and businesses. Supported by innovative technologies and a wide range of financial services, Visa in the Philippines continues to shape the future of digital payments and contribute to the growth of the local economy.