Client Service Associate Jobs at HelixPay in Makati, Metro Manila
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Company HelixPay is offering job opportunities for the position of Client Service Associate in the Makati area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
HelixPay operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | HelixPay |
| Position: | Client Service Associate |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
HelixPay is the leading technology-powered ticketing system in the Philippines. We power hundreds of thousands of tickets for leading events in the country. HelixPay brings ecommerce innovations and world-class technology to the Filipino events industry. We are a high-energy team passionate about having a big positive impact. Client Support Associate will work closely with the HelixPay Sales & Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country. Responsible for Client management assisting with client’s questions and concerns and solving basic operations issues. Track and summarize common questions and concerns. Work closely with the Operations Team. Communicate with users primarily via SMS, Messenger, and phone call. End to end processing of partner concern. Providing excellent client experience. Update tracker of client’s concern daily. To succeed at HelixPay you should be: Smart, hardworking, and detail-oriented. Friendly with a positive attitude and able to communicate confidently in English and Tagalog. Passionate about working for a start-up and building an amazing company. Freshgrads are welcome to apply. Willing to learn Can work in a hybrid setup (for occasions where there will be a need to work onsite).
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | HelixPay, Corinthian Plaza, 121 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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