Philippines Jobs

Client Services Manager Jobs at ibex in Muntinlupa, Metro Manila

ibex company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ibex is currently seeking applicants for the position of Client Services Manager in the Muntinlupa area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

ibex operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:ibex
Position:Client Services Manager
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Contract

Job Description

A Client Services Manager is responsible for maintaining and enhancing relationships with clients to ensure their satisfaction and loyalty. They act as the main point of contact for clients and are responsible for addressing their needs and concerns.

  • Develop and maintain strong relationships with clients to understand their business goals and objectives.
  • Provide excellent customer service by promptly addressing client inquiries and resolving issues.
  • Collaborate with internal teams to ensure clients’ expectations are met and projects are delivered on time.
  • Identify opportunities to upsell products or services to clients.
  • Prepare and present regular reports on client accounts, including key metrics and progress updates.

The ideal candidate for this position possesses excellent communication and interpersonal skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Muntinlupa
Full Address ibex Alabang, CTP Alpha, 8th FL, ASEAN Dr, Filinvest City, Muntinlupa, 1781 Metro Manila, Philippines
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Company Information

ibex

IBEX Philippines is a leading global customer experience company with a strong presence in the Philippines. With a team of highly skilled professionals, IBEX offers a wide range of customer-oriented solutions to clients across various industries. Their comprehensive services include customer support, technical support, sales, and back-office processes, all aimed at delivering exceptional experiences for their clients’ customers. IBEX Philippines prioritizes innovation, technology, and a deep understanding of their clients’ businesses to provide tailor-made solutions that drive success. Through their dedication to excellence, IBEX Philippines continues to be a trusted partner for businesses looking to enhance their customer engagement strategies.