Complaints Lead Jobs at Manulife in Makati, Metro Manila
Company Manulife is offering job opportunities for the position of Complaints Lead in the Makati area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Manulife operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Manulife |
| Position: | Complaints Lead |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
The Complaints Lead is responsible for overseeing the complaints handling process within the organization. Key responsibilities include managing and resolving escalated customer complaints, analyzing data to identify recurring issues, and implementing strategies to prevent future complaints.
Additionally, the Complaints Lead will collaborate with cross-functional teams to improve customer experience, develop training programs for staff on effective complaint resolution, and maintain records of all complaints and resolutions.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Manulife Financial Corporation, Manulife Centre, LKG Tower6801, Ayala Ave, Makati, 1227, Philippines |
| Google Map | Google Map |
Job Application Information
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