Philippines Jobs

Contact Center Analyst (Dutch Chat) Jobs at ING in Manila

ING company logo
Published 7 hours ago

ING is currently accepting applications for the position of Contact Center Analyst (Dutch Chat) in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

ING operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:ING
Position:Contact Center Analyst (Dutch Chat)
Region:Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As a Contact Center Professional at ING, you will engage with clients through live chat, assisting them with their daily banking inquiries such as payments, cards, and online banking. You will primarily communicate in Dutch and English, utilizing translation tools for Dutch chats. Your main goal is to deliver excellent and efficient service by identifying client needs and providing necessary support.

Your responsibilities include:

  • Exploring solutions for unique client queries.
  • Managing client requests and complaint resolutions.
  • Contributing to initiatives to enhance customer satisfaction.
  • Being proactive and taking initiative.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Region Manila
Full Address ING Bank N.V. Philippines
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Job Application Information

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Company Information

ING

ING is a renowned multinational banking and financial services company that operates in the Philippines. With a strong global presence, ING provides a wide range of banking and investment solutions to individuals, businesses, and institutions. The Philippines branch of ING offers innovative services such as online banking, digital platforms, and personalized financial advice to cater to the evolving needs of its customers. With its commitment to delivering excellent customer service and expertise in the banking industry, ING has established itself as a trusted and reliable financial institution in the Philippines.