Philippines Jobs

Contact Center – Customer Service Officer (Voice) Jobs at BDO Unibank in San Juan, Metro Manila

BDO Unibank company logo
Published 3 months ago

Welcome to our job portal, where BDO Unibank is offering exciting employment opportunities for the position of Contact Center - Customer Service Officer (Voice) in the San Juan area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BDO Unibank, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with BDO Unibank. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:BDO Unibank
Position:Contact Center - Customer Service Officer (Voice)
Region:Metro Manila, San Juan - Metro Manila
Education:Confidential
Salary:PHP 25.000 - per Month
Job Type:Full-time

Job Description

BDO Unibank is seeking a dedicated Customer Service Officer to manage customer interactions via phone, e-mail, and social media. This role involves providing excellent service to BDO retail customers and accredited merchants.

Responsibilities:

  • Resolve customer concerns by escalating issues to supervisors.
  • Submit reports related to inquiries and requests.
  • Adhere to bank policies and meet KPI targets.

Qualifications:

  • Bachelor’s Degree required.
  • Contact Center experience; banking experience is a plus.
  • Fresh graduates are welcome.

Salary starts from Php25,00.00/month. Location: SM North Edsa, Greenhills, Pasay.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City San Juan
Full Address BDO San Juan - P. Guevarra Branch, G/F No. 299 P. Guevarra St Brgy, 299 P. Guevarra St, San Juan, 1500 Metro Manila, Philippines
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Company Information

BDO Unibank

BDO Unibank, Inc. is a leading financial institution in the Philippines, offering a wide range of banking services including personal and business loans, deposit accounts, investment products, and insurance. Founded in 1968, BDO has grown to become the largest bank in the country in terms of assets, loans, and deposits, consistently prioritizing customer satisfaction and innovation. With numerous branches and ATMs nationwide, BDO aims to provide accessible financial solutions to meet the diverse needs of its clients, supporting both individual and corporate growth.