Contact Center Delivery Manager Jobs at Capgemini in Manila, Manila
Capgemini is currently accepting applications for the position of Contact Center Delivery Manager in the Manila area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Capgemini operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Capgemini |
| Position: | Contact Center Delivery Manager |
| Region: | Manila, Manila - Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Capgemini is on the lookout for a highly experienced Contact Center Delivery Manager to lead the day-to-day operations of our retail bank’s customer care center. The ideal candidate will possess 10-15+ years of people management experience coupled with a robust background in banking customer care.
Required Skills:
- Extensive experience in managing high-volume contact center operations.
- Exceptional leadership and coaching skills.
- Proficiency in utilizing CRM systems.
Core Competencies:
- Excellent verbal communication skills
- Strong analytical thinking
- Commitment to process improvement
Benefit
- Professional training
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Valuable work experience
- Recognition and performance awards
- Professional networking opportunities
- Work-life balance
- Access to the latest technology
- Opportunities to contribute to business growth
Application Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company address
| Province | Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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