Philippines Jobs

Contact Center Phone Banking Officer / Fraud Operations Jobs at Metrobank in Makati, Metro Manila

Metrobank company logo
Published 2 months ago

Company Metrobank is offering job opportunities for the position of Contact Center Phone Banking Officer / Fraud Operations in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Metrobank operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Metrobank
Position:Contact Center Phone Banking Officer / Fraud Operations
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are looking for a detail-oriented and customer-focused individual to join our team as a Contact Center Phone Banking Officer / Fraud Operations. In this role, you will be responsible for handling incoming calls from customers, providing assistance with their banking transactions, and investigating potential fraud activities.

The ideal candidate should have excellent communication skills, the ability to work well under pressure, and a strong attention to detail. Previous experience in a customer service or banking environment is preferred. Training will be provided to ensure you are equipped to handle all aspects of the job effectively.

If you are a problem-solver with a passion for delivering exceptional customer service, we want to hear from you. Join us in our mission to ensure the security of our customers’ accounts and provide top-notch service.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Metrobank Don Bosco - Makati, La Fuerza Plaza Bldg, 2241 Don Chino Roces Avenue, Makati, 1223, Philippines
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Company Information

Metrobank

Metrobank, founded in 1962, is a leading financial institution in the Philippines. With a strong presence nationwide, it offers a wide range of banking and financial services to individuals and businesses. Known for its commitment to customer service and innovation, Metrobank has established itself as a trusted partner for financial needs in the Philippines. The bank also actively participates in corporate social responsibility initiatives to contribute to the local community’s development.