Philippines Jobs

Contact Center Representative Jobs at OrbitHealth – PH in SM City North EDSA, Philippines

OrbitHealth - PH company logo
Published 8 months ago

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OrbitHealth - PH is currently seeking applicants for the position of Contact Center Representative in the SM City North EDSA area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

OrbitHealth - PH operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:OrbitHealth – PH
Position:Contact Center Representative
Region:Philippines, SM City North EDSA - Philippines
Education:Confidential
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • Know the company products, services, policies, and procedures during the training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • Amenable to working onsite (office-based)
  • Filipino Citizen or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Candidates must be at least conversant in the English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Day shift
  • Night shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Performance bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Philippines
City SM City North EDSA
Full Address 5F The Block, Healthway - SM the Block, SM City North EDSA, North Avenue, corner Epifanio de los Santos Ave, Quezon City, 1105 Metro Manila, Philippines
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Company Information

OrbitHealth – PH

OrbitHealth – PH is a leading company in the healthcare industry in the Philippines that aims to revolutionize the way healthcare services are accessed and delivered. With a strong focus on innovation and advanced technology, OrbitHealth – PH provides state-of-the-art telemedicine solutions and virtual healthcare platforms. Through these platforms, patients can easily connect with healthcare professionals, access medical advice, and receive personalized treatment plans. OrbitHealth – PH is committed to improving healthcare accessibility and quality in the Philippines, making it easier and more convenient for people to get the care they need.