Philippines Jobs

Contact Center Specialist Jobs at ING Group in Makati, Metro Manila

ING Group company logo
Published 8 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ING Group is currently seeking applicants for the position of Contact Center Specialist in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

ING Group operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:ING Group
Position:Contact Center Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Are you a customer service enthusiast with excellent communication skills? ING Group is seeking a Contact Center Specialist to join our team. As a key point of contact for our customers, you will be responsible for addressing inquiries, resolving issues, and providing exceptional service via phone, email, and chat.

Key responsibilities include handling customer complaints, providing product information, and escalating complex issues to the appropriate department. The ideal candidate should have a strong customer-centric approach, problem-solving skills, and the ability to thrive in a fast-paced environment.

If you are passionate about delivering top-notch customer service and are looking for a dynamic work environment, we encourage you to apply!

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
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Company Information

ING Group

ING Group is a global financial institution that operates in the Philippines, offering a range of banking and financial services. With a strong presence in the country, ING Group provides innovative solutions to meet the needs of individuals and businesses. Through its commitment to customer satisfaction and financial excellence, ING Group has established itself as a trusted partner in the Philippines’ financial landscape.