Contact Center Trainer (Banking) Jobs at Capgemini in Manila, Metro Manila
Capgemini is currently accepting applications for the position of Contact Center Trainer (Banking) in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Capgemini operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Capgemini |
| Position: | Contact Center Trainer (Banking) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Customer Service Trainer at Capgemini plays a vital role in designing, delivering, and assessing training programs for our Customer Service team. This essential position ensures that all employees acquire the knowledge, skills, and tools necessary to perform their roles effectively and ethically, while adhering to regulatory standards.
Key Responsibilities: Develop comprehensive onboarding programs, create in-depth training modules focusing on negotiation skills and customer service excellence, conduct refresher training sessions, provide individualized coaching, evaluate the effectiveness of training initiatives, and align training strategies with overall business objectives.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Application Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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