Contact Center Training and Operations Manager Jobs at Capgemini in Manila, Manila
Capgemini is thrilled to announce job openings for the position of Contact Center Training and Operations Manager in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Capgemini, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Capgemini.
Job Information
| Company: | Capgemini |
| Position: | Contact Center Training and Operations Manager |
| Region: | Manila, Manila - Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Capgemini is currently looking for a dedicated Customer Service Trainer to design, implement, and assess comprehensive training programs for our Customer Service team. This pivotal role is crucial in ensuring that all team members possess the essential skills and knowledge to excel in their positions while adhering to our ethical standards.
Key responsibilities include developing onboarding programs, creating engaging training modules, conducting refresher sessions, and offering individualized coaching. Additionally, you will evaluate training effectiveness and collaborate with team leaders to ensure alignment with our organizational goals.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Application Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company address
| Province | Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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