Philippines Jobs

CSR Agents for Travel and Hotel Reservations Account Jobs at SapientBPO – Sta Mesa in Pasay, Metro Manila

SapientBPO - Sta Mesa company logo
Published 9 months ago

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SapientBPO - Sta Mesa is currently seeking applicants for the position of CSR Agents for Travel and Hotel Reservations Account in the Pasay area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Sta Mesa operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Sta Mesa
Position:CSR Agents for Travel and Hotel Reservations Account
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are looking for Travel Representatives for our Metro sites. This is for urgent hiring, so submit your application now.

Responsibilities:

  1. Answer inquiries from clients about travel products and services
  2. Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
  3. Provide advice and recommendations on travel destinations and activities
  4. Handle customer complaints and resolve issues related to travel bookings
  5. Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

  • High school diploma or equivalent required
  • Experience is not required
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today!

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasay
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientBPO – Sta Mesa

SapientBPO is a leading business process outsourcing company located in Sta Mesa, Philippines. With a team of highly skilled professionals, SapientBPO provides a wide range of outsourcing services including customer support, technical support, data entry, and back-office solutions to clients worldwide. With their commitment to quality and efficiency, SapientBPO has built a strong reputation for delivering exceptional outsourcing solutions that help businesses streamline their operations and achieve greater success. With its strategic location in the Philippines, SapientBPO is able to provide cost-effective solutions without compromising on quality.