CSR (Brand Experience Specialist) Jobs at BEEHIVE-BPO COPR. in San Pedro, Laguna
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Welcome to our job portal, where BEEHIVE-BPO COPR. is offering exciting employment opportunities for the position of CSR (Brand Experience Specialist) in the San Pedro area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BEEHIVE-BPO COPR., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with BEEHIVE-BPO COPR.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | BEEHIVE-BPO COPR. |
| Position: | CSR (Brand Experience Specialist) |
| Region: | Laguna, San Pedro - Laguna |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
STRICTLY FOR APPLICANTS WITH GREAT ENGLISH COMMUNICATION SKILLS.
-Will act as the point of contact for customers
Responsibilities:
- Manage and utilize Clients systems
- Update Customers on project status and answer questions accordingly
- Utilize computerized systems to track projects
- Respond promptly and professionally to customer inquiries through virtual channels
- Provide accurate information about products, services, and policies
- Provide communications such as emailing and chatting with Customers and Operation Teams
- Utilize Google Suite and other software to assist with office tasks
- Act as solar system expert and provide high level of customer service
- Follow escalation pathways for unanswered questions and issues
- Leaving notes regarding conversation issues and/or solutions in Portal
Qualifications:
- Previous experience in customer service
- Proficient in the use of virtual communication tools and systems
- Ability to work independently and in a virtual team environment
- Strong problem-solving and multitasking abilities
- Ability to stay informed about the company’s products, services, and policies
- Empathy and patience when dealing with customer concerns
- Strong computer skills, including proficiency in Google Suite and other software applications
- Excellent organizational and time management skills
- Attention to detail and accuracy in Portal
Job Type: Full-time
Salary: Php25,00.00 – Php30,00.00 per month
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
Experience:
- Customer service: 1 year (Required)
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Laguna |
| City | San Pedro |
| Full Address | The Hive Contact Solutions Inc, 2/F ETG Building, A. Mabini Street, Baranggay Poblacion, San Pedro City, 4023 Laguna, Philippines |
| Google Map | Google Map |
Job Application Information
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