Philippines Jobs

CSR Cold Caller / Appointment Setter Jobs at Orbit Bpo Support in Tondo, Metro Manila

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Published 4 months ago

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Orbit Bpo Support is currently seeking applicants for the position of CSR Cold Caller / Appointment Setter in the Tondo area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Orbit Bpo Support operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Orbit Bpo Support
Position:CSR Cold Caller / Appointment Setter
Region:Metro Manila, Tondo - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • Know the company products, services, policies, and procedures during the training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • Amenable to working onsite (office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Candidates must be at least conversant in English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Salary: Php18,230.00 – Php28,880.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Commission pay
  • Overtime pay

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Tondo
Full Address Unit F 2nd Flr, ALLSOLUTIONS BPO, 1806 Juan Luna St, Tondo, Manila, 1012 Metro Manila, Philippines
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Company Information

Orbit Bpo Support

Orbit BPO Support is a leading Business Process Outsourcing (BPO) company based in the Philippines. With a team of highly skilled professionals, Orbit BPO Support offers a wide range of services including customer support, back-office solutions, data entry, and more. Our state-of-the-art technology and robust infrastructure enable us to deliver exceptional results and exceed client expectations. We are committed to providing cost-effective solutions, ensuring quick turnaround times, and maintaining strict data security protocols. Partner with Orbit BPO Support for seamless outsourcing solutions and maximize your business growth.