CSR • DAYSHIFT • OPEN TO FRESH GRADS Jobs at Transec BPO Solutions, Inc. in Pasig, Metro Manila
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Transec BPO Solutions, Inc. is currently accepting applications for the position of CSR • DAYSHIFT • OPEN TO FRESH GRADS in the Metro Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Transec BPO Solutions, Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Transec BPO Solutions, Inc. |
| Position: | CSR • DAYSHIFT • OPEN TO FRESH GRADS |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
WHY JOIN OUR TRANSEC TEAM?
- Represent one of the top leading brands in the Philippines
- HMO with dependent and life insurance coverage
- Great working environment with work-life balance
- Performance reviews & annual increases
JOB OBJECTIVE
Assist customers regarding their general inquiries, orders and follow ups across various communication channels. The position also includes coordination with the in-house team of our client.
ESSENTIAL JOB FUNCTIONS
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
SKILLS & QUALIFICATIONS
- Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
- At least 6 months of work experience in customer service.
- Good communication skills, both written and oral for both English and Filipino.
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Pasig |
| Google Map | Google Map |
Job Application Information
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