CSR for Financial (Insurance) Jobs at Aspire Global Solutions Incorporation in Pasig, Metro Manila
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Aspire Global Solutions Incorporation is thrilled to announce job openings for the position of CSR for Financial (Insurance) in the Pasig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Aspire Global Solutions Incorporation, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Aspire Global Solutions Incorporation.
Job Information
| Company: | Aspire Global Solutions Incorporation |
| Position: | CSR for Financial (Insurance) |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 18.000 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
As a Customer Service Representative (CSR) for Insurance at Aspire Global Solutions, your role is vital in ensuring our customers receive top-quality service and assistance with their insurance-related needs. You’ll be the first point of contact, providing expert guidance and support in insurance matters.
Key Responsibilities:
- Customer Engagement: Interact with policyholders and potential clients in a professional and friendly manner, addressing inquiries and concerns related to insurance products.
- Policy Information: Provide information on various insurance policies, coverage options, and policy changes.
- Claims Assistance: Guide customers through the claims process, ensuring timely and efficient claims handling.
- Billing Support: Assist customers with premium payments, billing inquiries, and account adjustments.
- Policy Changes: Process and document changes to insurance policies, such as adding or removing coverage.
- Compliance and Regulations: Stay informed about insurance laws, regulations, and compliance requirements to ensure policyholders are served within legal parameters.
- Problem Resolution: Effectively resolve customer issues, disputes, or discrepancies, ensuring customer satisfaction and retention.
- Documentation: Maintain accurate and organized customer records, including policy details, correspondence, and interactions.
- Cross-selling: Identify opportunities to upsell or cross-sell additional insurance products that may benefit the customer.
- Customer Education: Educate customers on insurance-related topics, such as coverage options, deductibles, and claims procedures.
- Continuous Improvement: Provide feedback on customer inquiries, suggesting improvements to processes, services, or products.
Job Types: Full-time, Permanent
Salary: Php18,00.00 – Php30,00.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Ground Floor, Aspire Global Solutions, Diamond Arcade Building, Aurora Blvd, Cubao, Quezon City, 1109 Metro Manila, Philippines |
| Google Map | Google Map |
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