Philippines Jobs

CSR for Healthcare (Pharmaceutical) Jobs at Aspire Global Solutions Incorporation in Makati, Metro Manila

Aspire Global Solutions Incorporation company logo
Published 10 months ago

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Aspire Global Solutions Incorporation is currently accepting applications for the position of CSR for Healthcare (Pharmaceutical) in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Aspire Global Solutions Incorporation operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Aspire Global Solutions Incorporation
Position:CSR for Healthcare (Pharmaceutical)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Aspire Global Solutions Incorporation is currently seeking a dedicated and compassionate Customer Service Representative for our Healthcare Account. In this role, you will be the vital link between our organization and our healthcare clients, ensuring a seamless and empathetic customer experience.

Key Responsibilities:

  • Assisting Healthcare Clients: Provide exceptional customer service to healthcare clients, addressing inquiries and resolving issues related to their accounts with care and empathy.
  • Navigating Healthcare Systems: Guide clients through healthcare processes, helping them understand benefits, claims, and other related matters, while ensuring compliance with privacy and security regulations.
  • Accurate Documentation: Maintain detailed and accurate records of client interactions, ensuring all information is appropriately documented for future reference.
  • Problem Resolution: Identify and resolve client concerns and issues efficiently, demonstrating a commitment to client satisfaction.
  • Technical Assistance: Assist clients in navigating online healthcare platforms and provide technical support when needed.
  • Compliance: Ensure strict adherence to healthcare industry regulations and privacy requirements, maintaining confidentiality and security of sensitive client information.
  • Continuous Learning: Stay up-to-date with healthcare industry trends, processes, and regulations to provide clients with accurate information.
  • Collaboration: Collaborate with cross-functional teams to address complex client issues and provide clients with comprehensive support.

Job Types: Full-time, Permanent

Salary: Php18,00.00 – Php30,00.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid training

Schedule:

  • 8-hour shift
  • Monday to Friday

Supplemental Pay Types:

  • 13th-month salary
  • Commission pay

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Aspire People Solutions Inc, 6819 Ayala Ave, Legazpi Village, Makati, 1226 Metro Manila, Philippines
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Company Information

Aspire Global Solutions Incorporation

Aspire Global Solutions is a prominent business process outsourcing (BPO) company based in the Philippines. With its headquarters in Manila, the company provides a wide range of outsourcing services, including customer support, sales, technical support, and back-office solutions. Aspire Global Solutions aims to assist businesses in streamlining their operations and improving their overall customer experience. Their team of highly trained professionals, state-of-the-art technology, and commitment to excellence make them a reliable partner for global companies seeking to enhance their competitiveness in the market.