CSR LOCAL ACCOUNT • OPEN TO FRESH GRADS Jobs at Transec BPO Solutions Inc. in Pasig, Metro Manila
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Transec BPO Solutions Inc. is currently accepting applications for the position of CSR LOCAL ACCOUNT • OPEN TO FRESH GRADS in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Transec BPO Solutions Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Transec BPO Solutions Inc. |
| Position: | CSR LOCAL ACCOUNT • OPEN TO FRESH GRADS |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
WHY JOIN OUR TRANSEC TEAM?
- Represent one of the top leading brands in PH
- Great working environment with work-life balance
- Health card & life insurance coverage
- Performance reviews & annual increases
JOB OBJECTIVE
Assist customers regarding their general inquiries, orders, and follow-ups across various communication channels. The position also includes coordination with the in-house team of our client.
ESSENTIAL JOB FUNCTIONS
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
SKILLS & QUALIFICATIONS
- Must have undergone at least 2nd year of college level.
- Must have at least 6 months experience in customer service.
- Basic knowledge in using Microsoft Word and Excel.
- Good communication skills, both written and oral for both English and Filipino.
Job Types: Permanent, Full-time
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Overtime pay
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Preferred)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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