Philippines Jobs

CSR Jobs at Metacom BPO Career Generation in Makati, Metro Manila

Metacom BPO Career Generation company logo
Published 9 months ago

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Metacom BPO Career Generation is currently accepting applications for the position of CSR in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Metacom BPO Career Generation operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Metacom BPO Career Generation
Position:CSR
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We at Metacom are continuously looking for candidates for our team.

Accounts that we can offer:

  • Travel
  • Sales
  • Healthcare
  • Financial
  • Collections
  • Telco account

Job Responsibilities:

  • Communicates with customers on the phone or via written correspondence to address concerns.
  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Matches customers’ demands to clients’ products, solutions, and services.
  • Uses negotiation and influencing skills to overcome objections and achieve customer buy-in.
  • Communicates specific information to internal and external clients and shares knowledge with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

Job Types: Full-time, Permanent

Salary: Up to Php31,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service Representative: 1 year (Required)

Ability to Commute:

  • Makati City (Required)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
Full Address Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines
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Company Information

Metacom BPO Career Generation

Metacom BPO Career Generation is a leading outsourcing company based in the Philippines. With a strong focus on providing exceptional customer service, Metacom BPO offers a wide range of business process outsourcing services to clients across various industries. Their dedicated team of professionals is committed to delivering high-quality solutions and helping businesses achieve their goals. Whether it’s customer support, technical assistance, or back-office support, Metacom BPO Career Generation is the reliable partner for companies seeking to optimize their operations and provide excellent service.