Philippines Jobs

CSR – Online Food Ordering Chat Support Jobs at SapientBPO – Caloocan in Santa Mesa, Metro Manila

SapientBPO - Caloocan company logo
Published 11 months ago

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SapientBPO - Caloocan is currently seeking applicants for the position of CSR - Online Food Ordering Chat Support in the Santa Mesa area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Caloocan operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Caloocan
Position:CSR - Online Food Ordering Chat Support
Region:Metro Manila, Santa Mesa - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Sapient is looking for dedicated Call Center Agents to join our Retail Account. This is for urgent hiring, so submit your application now.

Responsibilities:

  • Handle customer inquiries and transactions related to retail products or services
  • Process customer orders accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Flextime
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Santa Mesa
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Company Information

SapientBPO – Caloocan

SapientBPO – Caloocan is a leading outsourcing company located in the bustling city of Caloocan, Philippines. With a strong commitment to delivering exceptional business process outsourcing solutions, SapientBPO – Caloocan helps businesses optimize their operations and improve customer satisfaction. Their team of highly skilled professionals offers a wide range of services, including customer support, back-office support, data entry, and technical support. With state-of-the-art facilities and cutting-edge technology, SapientBPO – Caloocan provides cost-effective and reliable solutions to companies worldwide, enabling them to focus on their core competencies and achieve their business goals.