Philippines Jobs

CSR Sales Support Representative Jobs at Flat Planet in Makati, Metro Manila

Flat Planet company logo
Published 8 months ago

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Company Flat Planet is offering job opportunities for the position of CSR Sales Support Representative in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Flat Planet operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Flat Planet
Position:CSR Sales Support Representative
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 40.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

  • Lead and manage the day-to-day operations of the Customer Recovery Specialist Team.
  • Be the subject matter expert for renewals recapture processes.
  • Report back on progress and process improvements.
  • Proactively engage with BarTender customers via e-mail and phone for specific reseller tiers for renewal of maintenance and support.
  • Recapture and generate revenue with existing & past BarTender customers by renewing maintenance and support agreements and upselling.
  • Educate Clients: Provide comprehensive information about the BarTender Maintenance and Support benefits, ensuring they have a clear understanding of the benefits, process, and available options.
  • Assign potential renewals leads to the appropriate Renewals Sales Representative when necessary.
  • Primarily use standardized outbound and inbound e-mails & phone calls to communicate with customers.
  • Use company CRM, web portal, and email service in day-to-day workflow.
  • Attend group meetings concerning sales targets or forecasts.

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Flat Planet Philippines Inc., 196 Salcedo, Legazpi Village, Makati, 1229 Metro Manila, Philippines
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Company Information

Flat Planet

Flat Planet is a premier outsourcing company based in the Philippines, offering a wide range of professional services to clients around the world. With a focus on providing top-notch offshore staffing solutions, Flat Planet helps businesses scale their operations while reducing costs. With a team of highly skilled professionals and state-of-the-art infrastructure, Flat Planet ensures seamless and efficient service delivery for various industries such as IT, customer service, sales, and more. Trusted by global businesses, Flat Planet is your reliable partner for cost-effective outsourcing solutions in the Philippines.