Philippines Jobs

CSR TELCO CALL CENTER AGENTS Jobs at SapientBPO – SM North in Quezon City, Metro Manila

SapientBPO - SM North company logo
Published 8 months ago

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SapientBPO - SM North is currently accepting applications for the position of CSR TELCO CALL CENTER AGENTS in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SapientBPO - SM North operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SapientBPO – SM North
Position:CSR TELCO CALL CENTER AGENTS
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 25k monthly. Sapient is looking for dedicated Customer Service Representatives to join our team. This is for urgent hiring, submit your application now.

Responsibilities:

  • Answer incoming customer calls and inquiries
  • Provide information and assistance to customers
  • Resolve customer complaints and escalate issues as needed
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

BENEFITS:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Flextime
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientBPO – SM North

SapientBPO, located in SM North in the Philippines, is a leading outsourcing company offering business process outsourcing services to clients worldwide. With a strong focus on delivering exceptional customer experiences, SapientBPO provides a range of services including customer service, technical support, back-office operations, and data management. Their team of skilled professionals, advanced technology infrastructure, and commitment to quality make them a trusted partner for businesses looking to streamline their operations and enhance customer satisfaction. SapientBPO’s strategic location in SM North also offers convenient access to a talented workforce and state-of-the-art facilities.