Philippines Jobs

CSR/TSRCHAT/EMAIL SUPPORT (Non-voice) Jobs at CaldwellBPO Manila North in Quezon City, Metro Manila

CaldwellBPO Manila North company logo
Published 10 months ago

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CaldwellBPO Manila North is currently seeking applicants for the position of CSR/TSRCHAT/EMAIL SUPPORT (Non-voice) in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

CaldwellBPO Manila North operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:CaldwellBPO Manila North
Position:CSR/TSRCHAT/EMAIL SUPPORT (Non-voice)
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Job Responsibilities:

  • Communicate with customers through phone or written correspondence to address concerns.
  • Resolve customer issues on the first call or contact whenever possible, without transferring the caller.
  • Match customers’ demands to clients’ products, solutions, and services.
  • Utilize negotiation and influencing skills to overcome objections and gain customers’ buy-in.
  • Share specific information with internal and external clients, as well as colleagues.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellBPO Manila North

CaldwellBPO Manila North is a renowned outsourcing company based in the Philippines. With a strong focus on providing exceptional business process outsourcing (BPO) solutions, CaldwellBPO Manila North offers a wide range of services including customer service, technical support, data entry, and telemarketing. With state-of-the-art facilities and a dedicated team of highly-skilled professionals, the company ensures efficient and cost-effective solutions to meet the diverse needs of its clients. Committed to delivering superior quality services, CaldwellBPO Manila North has established a reputation for excellence in the BPO industry.