CSR | Voice Agent – Telco Account Jobs at ECHO Job Careers in Angeles, Pampanga
ECHO Job Careers is currently accepting applications for the position of CSR | Voice Agent - Telco Account in the Angeles area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
ECHO Job Careers operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | ECHO Job Careers |
| Position: | CSR | Voice Agent - Telco Account |
| Region: | Angeles - Pampanga, Pampanga |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 25.000 per Month |
| Job Type: | Full-time |
Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out to answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions and transactions.
- Providing feedback on the efficiency of the customer service process.
Job Types: Full-time, Permanent
Pay: Php20,00.00 – Php25,00.00 per month
Benefits:
- Additional leave
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental Pay:
- 13th-month salary
- Bonus pay
- Commission pay
- Overtime pay
- Yearly bonus
Position: CSR | Voice Agent – Telco Account
Company: ECHO Job Careers
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Pampanga |
| City | Angeles |
| Full Address | 10 th Floor, Exacot, Entec 2, Saint Joseph Street, Angeles, Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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