Philippines Jobs

CSR Jobs at WaveTech Jobs in Pasay, Metro Manila

WaveTech Jobs company logo
Published 3 months ago

WaveTech Jobs is currently accepting applications for the position of CSR in the Pasay area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

WaveTech Jobs operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:WaveTech Jobs
Position:CSR
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 24.000 - PHP 26.000 per Month
Job Type:Full-time

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries.
  • Communicating through various channels.
  • Acknowledging and resolving complaints.
  • Knowing our products inside and out for accurate responses.
  • Processing orders, forms, and requests.
  • Keeping records of interactions and feedback.
  • Providing feedback on customer service efficiency.

Job Type: Full-time

Pay: Php24,00.00 – Php26,00.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shifts
  • Shift system

Supplemental Pay:

  • 13th-month salary
  • Bonus pay
  • Overtime pay
  • Yearly bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasay
Full Address TTEC Two E-com, 6th Floor, Tower A, Two E-Com Center, SM Mall of Asia Complex, Pasay, 1300 Metro Manila, Philippines
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Job Application Information

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Company Information

WaveTech Jobs

WaveTech Jobs is a leading recruitment agency in the Philippines, connecting talented individuals with top companies. Specializing in IT and technology sectors, they offer a wide range of job opportunities and career development services. With a reputation for excellence in matching candidates with their dream roles, WaveTech Jobs is committed to fostering growth and success in the Philippine job market.