Philippines Jobs

Customer Advocate (Project-based) Jobs at Boldr in Manila, Metro Manila

Boldr company logo
Published 4 months ago

Boldr is currently accepting applications for the position of Customer Advocate (Project-based) in the Manila area. We are actively seeking qualified candidates for this Temporary opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Boldr operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Boldr
Position:Customer Advocate (Project-based)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Temporary

Job Description

Job Opening: Customer Advocate at Boldr

Role: Customer Advocate at Boldr involves addressing customer inquiries and resolving complaints about products and services, collaborating with teams for exceptional service.

Responsibilities:

  • Provide accurate information with empathy
  • Track and resolve customer issues efficiently
  • Escalate issues when necessary and suggest improvements
  • Ensure high customer satisfaction and service excellence
  • Stay informed on product knowledge and work closely with the team

Requirements:

  • 6 months to 1 year of customer service experience
  • Basic knowledge of cloud-based applications and MS Office
  • Strong communication and phone handling skills
  • Quick learner of new technology
  • Customer-oriented mindset and open to feedback

Benefits:

  • Paid Time Off
  • Training & Development
  • Mental Health Program
  • Philhealth Coverage
Submit your CV and cover letter to [email address] before [deadline date].

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Boldr

Boldr is a leading outsourcing company based in the Philippines, specializing in providing premier solutions in customer experience, back-office support, and digital marketing. With a team of highly skilled professionals and state-of-the-art technology, Boldr offers innovative and cost-effective solutions to help businesses worldwide optimize their operations and achieve their goals. Combining industry expertise, cultural fluency, and a collaborative approach, Boldr is dedicated to driving success for its clients by delivering exceptional service, efficiency, and measurable results.