Philippines Jobs

Customer Advocate Jobs at ResultsCX in Pasig, Metro Manila

ResultsCX company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ResultsCX is currently seeking applicants for the position of Customer Advocate in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

ResultsCX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:ResultsCX
Position:Customer Advocate
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

A Customer Advocate is a crucial role in ensuring customer satisfaction and loyalty. As a Customer Advocate, your primary responsibility is to be the main point of contact for customers, addressing their queries, concerns, and providing effective solutions.

You will be responsible for proactively reaching out to customers, building strong relationships, and ensuring their needs are met. This requires excellent communication skills, both written and verbal, to effectively understand and address customer issues.

Additionally, you will be responsible for gathering customer feedback, analyzing trends, and providing insights to improve products or services. You may also need to coordinate with other departments to ensure prompt resolution of customer concerns.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address ResultsCX - Silver City, Silver City, Frontera Drive Cor. Dona Julia Vargas, Pasig CPO, Pasig, 1600 Metro Manila, Philippines
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Company Information

ResultsCX

ResultsCX is a leading customer experience management company based in the Philippines. With a strong focus on delivering exceptional customer experiences, their team of dedicated professionals provides a wide range of services including customer support, technical assistance, sales, and more. Leveraging their state-of-the-art technology and extensive industry expertise, ResultsCX works closely with their clients to develop customized solutions that drive customer satisfaction and loyalty. By combining their passion for customer service excellence with a deep understanding of the local market, ResultsCX is able to deliver innovative and impactful strategies that help businesses thrive in the Philippines.