Customer Care Agent for Airline Reservations / Ticketing Agent Jobs at Sapient BPO Services in SM City North EDSA, Philippines
Sapient BPO Services is currently accepting applications for the position of Customer Care Agent for Airline Reservations / Ticketing Agent in the SM City North EDSA area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Sapient BPO Services operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Sapient BPO Services |
| Position: | Customer Care Agent for Airline Reservations / Ticketing Agent |
| Region: | Philippines, SM City North EDSA - Philippines |
| Education: | New Graduate |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
One-day hiring process Earn up to 25k monthly. We are mass hiring for Call Center Agents at our Metro sites.
Position Overview:
This role involves handling customer inquiries, facilitating bookings, and ensuring a smooth experience for guests.
Job Responsibilities:
- Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
- Provide accurate information about hotel availability, rates, amenities, and policies
- Process reservations accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of reservations and customer interactions
WHAT CAN WE OFFER?
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING. APPLY TODAY AND GET HIRED IMMEDIATELY.
** THIS IS FOR AN ONSITE WORK SET UP **
Job Types: Full-time, New-Grad
Pay: Up to Php25,00.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8-hour shift
- Day shift
- Evening shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Philippines |
| City | SM City North EDSA |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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