Philippines Jobs

Customer Care Assistant Jobs at IPASS Processing in Manila, Metro Manila

IPASS Processing company logo
Published 9 months ago

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IPASS Processing is currently seeking applicants for the position of Customer Care Assistant in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

IPASS Processing operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:IPASS Processing
Position:Customer Care Assistant
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 17.000 - PHP 17.900 per Month
Job Type:Full-time

Job Description

Are you a natural problem solver with excellent communication skills? We are currently seeking a Customer Care Assistant to join our team. As the Customer Care Assistant, you will be responsible for effectively handling customer inquiries and issues, ensuring high levels of customer satisfaction.

Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and live chat
  • Resolving customer complaints and ensuring a positive resolution
  • Providing product information and assistance to customers
  • Processing customer orders and managing customer accounts
  • Maintaining accurate records of customer interactions

To qualify for this position, you should have excellent communication skills, a customer-focused mindset, and the ability to work well in a fast-paced environment. Previous experience in customer service or a related field is preferred, but not required.

If you are passionate about providing exceptional customer service and enjoy working in a team-oriented environment, we would love to hear from you. Please send your CV and cover letter to [email protected] before the deadline on [insert deadline date].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address IPASS Processing Manila, Malate, Rm 400, 4th Flr., Doña Felisa Syjuco Bldg., Remedios St, Cor Taft Ave, Malate, Manila, 1004 Metro Manila, Philippines
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Company Information

IPASS Processing

IPASS Processing is a leading financial technology company based in the Philippines. With a focus on payment processing solutions, IPASS Processing helps businesses streamline their payment operations and enhance efficiency. They offer a wide range of services including debit and credit card processing, mobile payments, e-commerce solutions, and fraud prevention. With cutting-edge technology and a dedicated team of experts, IPASS Processing ensures seamless and secure payment transactions for businesses of all sizes. Their commitment to innovation and customer satisfaction has made them a trusted partner for businesses looking to optimize their payment processes.