Philippines Jobs

Customer Care Associate Jobs at Capgemini in Manila, Metro Manila

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Published 3 months ago

Capgemini is currently seeking applicants for the position of Customer Care Associate in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Capgemini operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Capgemini
Position:Customer Care Associate
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Join Capgemini as a Customer Care Associate, where you will play a crucial role in resolving customer issues digitally with professionalism and integrity. Your commitment to customer satisfaction and retention is essential for achieving success in this role.

Experience Requirements:

Applicants must have at least 1.5 years of experience in an international contact center. Proficiency in communication and customer service is required, alongside strong technical skills, particularly in Excel and Microsoft Office applications.

Candidates should demonstrate excellent problem-solving abilities and effectively manage multiple tasks while fostering positive relationships. A secure workspace and reliable internet connection are mandatory for remote work, with an initial 3-4 months of onsite training at McKinley, Taguig.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. With a strong presence in the Philippines, Capgemini has established itself as a leading provider of IT services in the country. It offers a range of services including application development, infrastructure management, and business process outsourcing. With its highly skilled workforce, state-of-the-art facilities, and dedication to innovation, Capgemini in the Philippines is committed to helping businesses drive growth and transformation in the digital age.