Philippines Jobs

Customer Care Centre Agent (SG Support) Jobs at IKEA in Pasay, Metro Manila

IKEA company logo
Published 4 months ago

IKEA is currently accepting applications for the position of Customer Care Centre Agent (SG Support) in the Pasay area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

IKEA operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:IKEA
Position:Customer Care Centre Agent (SG Support)
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Care Centre Agent at SG Support, you will be responsible for providing exceptional customer service and support to our clients. Your main duties include handling incoming customer inquiries, resolving issues, and maintaining customer satisfaction.

You will be required to communicate effectively with customers through various channels such as phone calls, emails, and live chat. Additionally, you will need to update customer records, escalate complex issues to the appropriate department, and follow up on customer inquiries to ensure resolution.

The ideal candidate should possess excellent communication skills, problem-solving abilities, and a customer-centric mindset. Previous experience in a customer service role and proficiency in using CRM systems are highly desirable.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasay
Full Address Zone 10, IKEA Pasay City, CBP-IA, MOA Square, Mall of Asia Complex, Marina Way, Pasay, 1300 Metro Manila, Philippines
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Company Information

IKEA

IKEA, the renowned Swedish furniture retailer, has expanded its reach to the Philippines. With a mission to provide well-designed and affordable furniture, IKEA brings its signature Scandinavian-inspired products to Filipino households. Offering a wide range of stylish and functional furniture, home accessories, and household necessities, IKEA Philippines caters to the diverse needs and tastes of customers. With a commitment to sustainability, IKEA also promotes eco-friendly practices and initiatives. With its presence in the Philippines, IKEA aims to create inspiring and organized living spaces, making home improvement accessible to all.