Philippines Jobs

Customer Care Coordinator Jobs at Premier Outsource Partners Inc. in Clark Freeport Zone, Central Luzon

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Published 10 months ago

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Premier Outsource Partners Inc. is currently seeking applicants for the position of Customer Care Coordinator in the Clark Freeport Zone area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Premier Outsource Partners Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Premier Outsource Partners Inc.
Position:Customer Care Coordinator
Region:Central Luzon, Clark Freeport Zone - Central Luzon
Education:Confidential
Job Type:Full-time

Job Description

It’s time to elevate your career to the next level. Be one of our Customer Care Coordinators and join our highly professional Australian-based team. Send in your CVs now.

Duties and Responsibilities:

  • Call leads within 24 hours of appointment being booked
  • Phone qualification on “Fixed On X” full arch implant surgery leads
    • a. Understand the challenges patients are dealing with, and the reason causing them to reach out to us
    • b. How they propose to pay for the treatment
    • c. If they are applying for finance, get enough information to complete a risk assessment when application for finance is lodged* (this will be implemented when we put our finance stream in place)
    • d. Other information they’d like us to know
  • Prepare a summary report and email it to the practice ahead of the initial consultation
  • Confirm the consultation details
    • a. Date
    • b. Time
    • c. Location
  • Email a welcome pack to each person with important information
  • Perform other administrative tasks that may be assigned by the client

Skills & Experience:

  • Bachelor’s Degree Holder
  • Preferably with 2 years’ experience in handling Healthcare Accounts
  • Experienced in appointment setting
  • Great attention to detail & accurate recording
  • Excellent written and verbal English communication skills
  • Demonstrated ability to multitask, prioritize, and meet deadlines
  • Ability to identify problems and take corrective actions
  • Willing and able to work on-site

Premier Benefits:

  • Work-life balance
  • Free barista-style coffee
  • Unlimited snacks and drinks
  • 2-to-3-week paid Christmas Holiday Break
  • Medical and Dental Insurance upon regularization
  • Leave credits convertible to cash at the end of the year
  • An opportunity to travel to Australia and meet your clients
  • Fun and amazing team
  • Career growth and development

Apply now at www.premieroutsourcing.com.au/careers or send your application via email to [email protected]

Job Type: Full-time

Schedule:

  • 8-hour shift
  • Day shift
  • Flextime

Experience:

  • Administrative: 2 years (Required)
  • Customer service: 2 years (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Central Luzon
City Clark Freeport Zone
Full Address Premier Outsourcing, Pavilion 07 Berthaphil Clark Center Jose Abad Santos Avenue, Zone, Clark Freeport, Angeles, 2009 Pampanga, Philippines
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Company Information

Premier Outsource Partners Inc.

Premier Outsource Partners Inc. is a trusted and renowned outsourcing company based in the Philippines. With our exceptional services and cutting-edge technology, we deliver top-notch outsourcing solutions to businesses worldwide. Our dedicated team of professionals provides a wide range of services including customer support, telemarketing, IT support, back-office operations, and more. We are committed to helping businesses optimize their operations, increase productivity, and achieve their goals. With a strong focus on client satisfaction and a track record of success, Premier Outsource Partners Inc. is the preferred partner for outsourcing needs.