Philippines Jobs

Customer Care Coordinator Jobs at Satellite Office in Pasig, Metro Manila

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Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Satellite Office is currently accepting applications for the position of Customer Care Coordinator in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Satellite Office operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Satellite Office
Position:Customer Care Coordinator
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

A Customer Care Coordinator is responsible for managing the needs and inquiries of customers. They serve as a point of contact for customers and provide assistance in resolving any issues they may encounter.

The main responsibilities include responding to customer inquiries, ensuring customer satisfaction, and coordinating with other departments to address customer concerns.

The ideal candidate should have excellent communication and interpersonal skills to effectively interact with customers. Strong problem-solving abilities and a customer-focused mindset are essential. Additionally, attention to detail and the ability to multitask are required to handle multiple customer requests simultaneously.

Responsibilities:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and ensuring customer satisfaction
  • Coordinating with relevant departments to address customer concerns
  • Gathering and analyzing customer feedback to improve services
  • Maintaining accurate customer records and updating relevant information

Requirements:

  • High school diploma or equivalent
  • Prior experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Detail-oriented and able to prioritize tasks effectively

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasig
Full Address Government Satellite Office (NBI Satellite Office, Philhealth Express, PagIBIG), Robinsons Metro East, Robinsons Metro East, Dela Paz, 24 Marikina-Infanta Hwy, Dela Paz, Pasig, 1600 Metro Manila, Philippines
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Company Information

Satellite Office

Satellite Office is a leading outsourcing company based in the Philippines. With our comprehensive range of services, state-of-the-art infrastructure, and highly-skilled workforce, we deliver excellent offshore solutions to global businesses. Our expertise in customer service, IT support, digital marketing, and back-office operations enables us to support clients in various industries. We prioritize efficiency, quality, and data security, ensuring our partners receive the best possible results. Choose Satellite Office as your strategic partner to leverage the benefits of outsourcing and scale your business effectively in the Philippines.