Philippines Jobs

Customer Care Representative Jobs at MAXICARE in Davao City, Davao del Sur

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Published 10 months ago

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Welcome to our job portal, where MAXICARE is offering exciting employment opportunities for the position of Customer Care Representative in the Davao City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with MAXICARE, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with MAXICARE. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:MAXICARE
Position:Customer Care Representative
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Job Type:Full-time

Job Description

  • Responds to availment queries and complaints or escalates them to the departments or units in charge
  • Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
  • Documents all captured transactions in the call management suite
  • Collaborates with Team members to achieve the Key Result Areas set by Management
  • Creation of timely and accurate LOA based on members requirements
  • Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications

Job Type: Full-time

Salary: Php15,00.00 – Php18,00.00 per month

Schedule:

  • 8-hour shift
  • Night shift

Application Question(s):

  • Are you willing to work on a graveyard or shift schedule?

Education:

  • Bachelor’s (Required)

Experience:

  • Customer services: 1 year (Required)

Ability to Commute:

  • Davao City (Required)

Ability to Relocate:

  • Davao City: Relocate before starting work (Required)

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Davao del Sur
City Davao City
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Job Application Information

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Company Information

MAXICARE

MAXICARE is a reputable healthcare company in the Philippines, offering comprehensive and innovative healthcare services. With over 35 years of experience, MAXICARE is committed to providing top-notch medical coverage and wellness programs to individuals, families, and corporate clients. They prioritize the well-being of their customers, ensuring access to a wide network of reputable hospitals, doctors, and specialists. MAXICARE’s mission is to deliver quality healthcare, making them a trusted partner in improving the lives of Filipinos. With their reliable and efficient services, MAXICARE continues to be at the forefront of healthcare provision in the Philippines.