Philippines Jobs

Customer Care Representative Jobs at Ximex Delivery Express in Alabang, Metro Manila

Ximex Delivery Express company logo
Published 3 months ago

Company Ximex Delivery Express is offering job opportunities for the position of Customer Care Representative in the Alabang area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Ximex Delivery Express operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Ximex Delivery Express
Position:Customer Care Representative
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Qualifications:

  • Male or Female
  • Fluent in English
  • With work experience related to Logistics Industry
  • Computer Literate / Flexible
  • Ability to stay calm when customers are stressed or upset
  • Experience working with customer support – chat, inbound, outbound

Responsibilities:

  • Pick up and Delivery Monitoring
  • Providing Reports and updates to Clients
  • Tracking and Monitoring of proof of delivery
  • Responding promptly to customer inquiries
  • Ensuring customer satisfaction and providing professional customer support
  • Keeping records of customer interactions, transactions, comments, and complaints

Job Type: Full-time

Pay: From Php22,00.00 per month

Ability to commute/relocate:

  • Alabang: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor’s (Required)

Experience:

  • Customer Support Representative: 1 year (Required)

Expected Start Date: 08/21/2024

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Alabang
Full Address Xde Logistics, 1208 Acacia Ave, Muntinlupa, Metro Manila, Philippines
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Job Application Information

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Company Information

Ximex Delivery Express

Ximex Delivery Express is a leading logistics company based in the Philippines offering efficient and reliable delivery services. With a strong focus on customer satisfaction, Ximex Delivery Express ensures timely and secure shipments for businesses and individuals across the country. Their dedicated team and advanced technology make them a preferred choice for domestic and international deliveries. From express parcel services to freight forwarding, Ximex Delivery Express is committed to providing top-notch logistics solutions to meet the diverse needs of their clients.