Philippines Jobs

Customer Care Team Lead Jobs at Principal Global Services (Philippines) LLC in Taguig, Taguig

Principal Global Services (Philippines) LLC company logo
Published 2 months ago

Company Principal Global Services (Philippines) LLC is offering job opportunities for the position of Customer Care Team Lead in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Principal Global Services (Philippines) LLC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Principal Global Services (Philippines) LLC
Position:Customer Care Team Lead
Region:Taguig -, Taguig - Taguig
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Care Team Lead to join Principal Global Services (Philippines) LLC. In this pivotal role, you will manage a team of Customer Care Analysts, focusing on performance metrics and ensuring compliance with company policies and service level agreements. Your responsibilities will include training team members, overseeing stakeholder relationships, and resolving escalated customer concerns to sustain high satisfaction levels. The ideal candidate will demonstrate exceptional leadership skills and have relevant experience in the healthcare insurance sector. A Bachelor’s degree is preferred, along with a background in claims management systems. If you are passionate about customer care and team development, we invite you to apply.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Application Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

Province Taguig
City Taguig
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Job Application Information

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Company Information

Principal Global Services (Philippines) LLC

Principal Global Services is a leading global financial services company that has a presence in the Philippines through its subsidiary, Principal Global Services (Philippines) LLC. Operating in the heart of the Philippines, the company is dedicated to providing a wide range of services including IT, finance, and customer support. With a strong emphasis on innovation and customer satisfaction, Principal Global Services (Philippines) LLC plays a crucial role in supporting Principal Financial Group’s global operations. Through its talented workforce and state-of-the-art infrastructure, the company offers top-notch solutions to clients worldwide.