Philippines Jobs

Customer Care Voice Associate Jobs at NTT DATA in Quezon City, Metro Manila

NTT DATA company logo
Published 1 month ago

NTT DATA is currently seeking applicants for the position of Customer Care Voice Associate in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

NTT DATA operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:NTT DATA
Position:Customer Care Voice Associate
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Join NTT DATA as a Customer Care Voice Associate! In this role, you will assist members by answering inbound calls related to health insurance benefits, eligibility, and claim status. Support your team, handle escalated issues, and collaborate with clients and internal departments.

Qualifications: High school diploma required; undergraduate degree preferred. Minimum 1 year of customer service experience and familiarity with healthcare insurance policies. Strong analytical and problem-solving skills essential. Availability: Monday-Friday, 08:00 am – 08:00 pm EST; Saturday, 08:00 am – 12:00 pm EST.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Quezon City
Full Address J35H+MW4 NTT DATA SERVICES PHILIPPINES, Metro Manila, Philippines
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Job Application Information

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Company Information

NTT DATA

NTT DATA Philippines is a leading global IT services provider dedicated to delivering excellence in technology solutions. With a strong presence in the Philippines, the company offers a wide range of services including application development, cloud computing, cybersecurity, and data analytics. Collaborating with businesses across various industries, NTT DATA Philippines utilizes cutting-edge technologies and industry expertise to drive digital transformation and help businesses stay ahead in the ever-evolving market. Committed to providing exceptional value to its clients, NTT DATA Philippines aims to build innovative solutions that shape the future of technology.