Customer Engagement Specialist Jobs at Full Potential Solutions in Davao City, Davao del Sur
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Full Potential Solutions is currently seeking applicants for the position of Customer Engagement Specialist in the Davao City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Full Potential Solutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Full Potential Solutions |
| Position: | Customer Engagement Specialist |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a qualified and enthusiastic individual for the role of Customer Engagement Specialist. As a Customer Engagement Specialist, you will be the main point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships.
Responsibilities:
- Proactively engage with customers to understand their needs and provide personalized assistance.
- Respond to customer inquiries and provide accurate and timely information via various channels, including email, phone, and live chat.
- Resolve any customer issues or complaints in a professional and efficient manner.
- Collaborate with cross-functional teams to drive customer satisfaction and identify areas for improvement.
- Maintain customer records and update relevant databases.
Requirements:
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities to address customer concerns effectively.
- Ability to work independently and as part of a team.
- Previous experience in a customer service or sales role is preferred.
- Familiarity with CRM software is a plus.
If you are passionate about customer engagement and possess the above qualifications, we would love to hear from you.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Full Potential Solutions Davao, Damosa Diamond Tower, 21 J.P. Laurel Ave, Lanang, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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