Philippines Jobs

Customer Experience Agent Jobs at Alorica in Makati, Metro Manila

Alorica company logo
Published 3 months ago

Alorica is currently accepting applications for the position of Customer Experience Agent in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Alorica operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Alorica
Position:Customer Experience Agent
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Experience Agent to elevate our clients’ satisfaction levels. In this pivotal role, you will serve as the initial point of contact for our customers, promptly addressing their inquiries and resolving issues.

Your primary responsibilities will involve delivering exceptional support through various channels, including phone, email, and chat, to ensure a seamless experience. Additionally, you will collect customer feedback to contribute to our service enhancement efforts.

The ideal candidate will demonstrate outstanding communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Previous experience in customer service is advantageous.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Application Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company address

Province Metro Manila
City Makati
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Job Application Information

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Company Information

Alorica

Alorica is a leading global provider of customer experience solutions with a strong presence in the Philippines. With multiple state-of-the-art facilities and a skilled workforce, Alorica delivers exceptional customer service, technical support, sales, and back-office solutions to clients worldwide. With a focus on innovation and technology, Alorica ensures a seamless and personalized customer experience, helping businesses thrive in today’s competitive market. Committed to employee growth and development, Alorica offers numerous career opportunities and fosters a positive work environment. Through their dedication to excellence, Alorica continues to redefine customer experience in the Philippines and beyond.