Philippines Jobs

Customer Experience Agent Jobs at Alorica in Marikina, Metro Manila

Alorica company logo
Published 4 days ago

Welcome to our job portal, where Alorica is offering exciting employment opportunities for the position of Customer Experience Agent in the Marikina area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Alorica, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Alorica. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Alorica
Position:Customer Experience Agent
Region:Marikina - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Join Alorica as a Customer Experience Agent, where you’ll assist our clients by addressing customer concerns and providing exceptional support. Your responsibilities include helping customers with product-related issues, documenting call information, updating customer records, and upselling services.

To qualify, you need a high school diploma or GED, customer service experience is a plus, and strong computer skills, particularly in Microsoft Office. Excellent communication and listening skills are essential, along with a professional demeanor and a customer-oriented mindset.

We offer comprehensive benefits including health coverage, paid time off, employee discounts, and more.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Marikina
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Job Application Information

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Company Information

Alorica

Alorica is a leading global provider of customer experience solutions with a strong presence in the Philippines. With multiple state-of-the-art facilities and a skilled workforce, Alorica delivers exceptional customer service, technical support, sales, and back-office solutions to clients worldwide. With a focus on innovation and technology, Alorica ensures a seamless and personalized customer experience, helping businesses thrive in today’s competitive market. Committed to employee growth and development, Alorica offers numerous career opportunities and fosters a positive work environment. Through their dedication to excellence, Alorica continues to redefine customer experience in the Philippines and beyond.