Philippines Jobs

Customer Experience Agent Jobs at Orbit Team Onboarding in Taguig, Metro Manila

Orbit Team Onboarding company logo
Published 9 months ago

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Orbit Team Onboarding is currently seeking applicants for the position of Customer Experience Agent in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Orbit Team Onboarding operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Orbit Team Onboarding
Position:Customer Experience Agent
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents with relevant experience.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales Representative
  • Travel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
  • Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
  • Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.

Qualifications:

  • Amenable to working onsite (office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Excellent verbal and written communication skills. Preferred language: English.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have:

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Salary: Php18,00.00 – Php27,898.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Quarterly bonus
  • Yearly bonus
Kirimkan CV dan surat lamaran Anda ke form lamaran segera sebelum tanggal batas lamaran.

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Taguig
Full Address 425 Orbit, 425 Orbit, Parañaque, 1700 Metro Manila, Philippines
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Company Information

Orbit Team Onboarding

Orbit Team Onboarding is a leading company based in the Philippines that specializes in providing comprehensive onboarding solutions for businesses. With their expertise in streamlining the onboarding process, they help organizations optimize employee integration, engagement, and productivity. Orbit Team Onboarding offers a range of services including customized onboarding programs, training modules, and digital tools to facilitate seamless onboarding experiences. By utilizing their innovative solutions, businesses can foster a welcoming and inclusive work environment, ensuring that new hires have the support they need to thrive from day one.