Customer Experience Analyst Jobs at Emapta in Manila, Metro Manila
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Emapta is currently accepting applications for the position of Customer Experience Analyst in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Emapta operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Emapta |
| Position: | Customer Experience Analyst |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
The Customer Experience Analyst plays a vital role in ensuring customer satisfaction by analyzing customer feedback and making recommendations for improvement. This position involves closely monitoring customer interactions, collecting and analyzing data, and identifying trends and patterns.
Responsibilities include conducting surveys and interviews, tracking key performance metrics, and collaborating with cross-functional teams to develop and implement strategies for enhancing the overall customer experience. The Customer Experience Analyst will also be responsible for generating reports and presenting findings to management.
The ideal candidate should have strong analytical skills, excellent problem-solving abilities, and a deep understanding of customer needs and expectations. Additionally, proficiency in data analysis tools and techniques is required.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Emapta, 5th Floor, Saint Francis Square Corporate Center Julia Vargas, cor Bank Dr, Ortigas Center, Mandaluyong, 1550 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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