Philippines Jobs

Customer Experience Analyst Jobs at TELUS Digital – in Quezon City

TELUS Digital - company logo
Published 7 hours ago

Welcome to our job portal, where TELUS Digital - is offering exciting employment opportunities for the position of Customer Experience Analyst in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TELUS Digital -, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with TELUS Digital -. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:TELUS Digital –
Position:Customer Experience Analyst
Region:Quezon City
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Join TELUS Digital as a Customer Experience Analyst and play a crucial role in enhancing our customer services. Your responsibilities will include:

  • Monitoring and auditing transactions for quality assurance.
  • Creating and updating reports for analysis and improvement.
  • Identifying strengths and areas for customer experience enhancement.
  • Investigating customer complaints and recommending corrective actions.
  • Participating in calibrations and call listening sessions.
  • Supporting the onboarding of new hires with feedback.
  • Completing additional tasks to meet quality objectives.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Region Quezon City
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Job Application Information

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Company Information

TELUS Digital –

TELUS Digital, located in the Philippines, is a leading technology company specializing in digital solutions. Committed to innovation, TELUS Digital leverages advanced technologies to enhance customer experiences and drive business success. With a talented team of professionals, the company provides services ranging from software development to IT consulting, empowering local and international clients. TELUS Digital aims to create a connected future, prioritizing sustainability and community engagement within its operational framework.